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Cox Automotive reviews. Provide direct customer service to dealer reps, account representatives, rental agents, etc. Job match.
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Reviewed by customers.
It took a phone call to the national office and a conference call with the bank that issued my credit card Cons: To resolve the issue. I have filed a consumer protection complaint. Bait and switch Pros: The employees at the Hertz rental car were pleasant.
The Nissan versa provided was clean. Pick up and drop off fental both easy. I had ordered and prepaid for a mid size vehicle.
A Toyota Corolla is listed as an example. Rockvilel car provided by Hertz was a Nissan versa which they advertise in the kayak and elsewhere as a compact car. Hertz refused to provide a larger car unless I paid additional money.
mountains near I believe this was the smallest car they had on the lot. Awesome local edition Pros: The respectful customer service representative. The car is clean with no smell. Wait time at office is a little bit longer than needed.
They need more staffs. Good price, van was there for pickup as promised and was good for our trip.
Night drop-off at Hertz office was helpful. Car was older 40K than i'm used to seeing for rentals, and so it showed some wear.
Ride wasn't super smooth and van needs front end alignment. Both sides of van had scrapes on sides when i picked it up. Overall though, did the job! Booked through Kayak which said pickup time was 12pm, but Hertz office closes at 12pm. I was there at Great Staff!
Fantastic group of staff at the Rockvville location! There was a snag with the server when I arrived to pick up my car, but the duty staff member Corey found a work around to get me out of the door.
Also gave me a great national car rental rockville md for a local eatery.
Amazing service all around! No real complaint Pros: Pretty great process to get to pick your own car from what is available. We provide rockvilld wheels.
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Your round trip commute in miles. Loretta T. There was an orange warning sign on the dashboard. Presumably not that important.
Only v10 bikes van to move things up to Baltimore so assumed warning light was not that important. The wipers on the car did not work well, and it was a very rainy week in Rockville, MD.
By ADI Z.
My 1st experience with you. Great customer service. Truck needs to be upgraded.
Poor acceleration and lots of rattling. I would spend more money if I needed something to drive further or wanted a nicer vehicle.
The customer service was very accommodating.
It's my first time renting from Rent-a- Wreck. The two guys were really nice and friendly.
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